Showing posts with label ISP’s. Show all posts
Showing posts with label ISP’s. Show all posts

July 9, 2009

Internet Service Providers Not Keeping Up with User Trends


There's a revolution happening on the Internet — though broadband providers have not seemed to notice.

Thanks to new gadgets, programs and Web services, consumers are sending, sharing and swapping more data than ever over the global network. Yet many are stuck with Internet connections that give them upload speeds much slower than download speeds. What that means is that it takes a lot longer to send a movie or picture out to the Internet than it takes to download the same file. Uploading a video, a roll of pictures or a backup of key files on your hard drive can take hours, or even days. I ran into this issue earlier this month when I sent some pictures to Kodak to get them printed for my dad for Father's Day. I uploaded 170 pictures, which was about 800 megabytes of data.

Admittedly, I have a relatively poky connection: EarthLink says my maximum download speed is 3 megabits per second, but I rarely get more than 2.2 megabits per second. Even at that rate, it would have taken me less than an hour to download that much data. But because I was uploading — at a mere 384 kilobits per second maximum throughput — it took me more than three hours.

I'm not the only one affected. Internet users as a whole are sending increasing amounts of data out on to the Net. They are blogging, posting messages on Twitter, using Loopt to tell others where they are hanging out, or writing messages on friend's profile pages on Facebook. They're sharing videos and pictures on sites such as Flickr, YouTube or Facebook. And they're playing multiplayer games over the Internet such as "World of Warcraft'' or via services such as Xbox Live.

Those on the cutting edge are doing even more. They're swapping videos or software — sometimes illicitly — through services such as BitTorrent. They're using gadgets such as the SlingPlayer, programs such as Simplify Media or services such as Apple's Mobile Me to remotely access videos, music or files from their home PCs or other devices. And they're backing up their home PCs to online storage sites.

And their ranks are growing. YouTube users upload 20 hours of video to the site every minute. That's up from six hours of video every minute just two years ago. Meanwhile, Facebook users upload 850 million photos and 10 million videos to its site every month.

But broadband companies seem oblivious to this trend. If you look at the plans offered by the Bay Area's two main providers, Comcast and AT&T, it's all but impossible to find one in which the upload speed comes anywhere close to the download speed. To get an upload speed that's faster than a slow DSL download rate, you have to subscribe to one of the pricier plans, like Comcast's Extreme 50, which gives you a 10 megabit per second upload connect — at a cost of $100 a month.

Comcast and AT&T officials say they are watching consumer Internet usage trends. They note that as their companies have ramped up download speeds, they've tended to increase upload speeds as well and will continue to do so. The download and upload speeds they offer are simply a response to market demand, they say, claiming that the vast majority of their customers still download far more data than they upload.

"We're designing our products based on how we see consumers using them," John Britton, an AT&T spokesman, told me. Over the course of a month, a week or even a day, it's undoubtedly true that consumers tend to download more data than they upload. But for a growing number of Internet users, there are times when they want to upload data.

When I was uploading my pictures, I was sending far more data than I was receiving. During that time, I couldn't have cared less how fast my download speed was. Indeed, I would have loved to have been able to allocate my download bandwidth to upload my pictures.

But there's no way for me to do that. In terms of Internet access providers, the Bay Area essentially has a duopoly. There are numerous small players such as EarthLink, but Comcast and AT&T dominate — and duopolies tend to not have a good read on real market demand. People often buy one of their products because they don't have any other choices — not because they meet their needs.

In other words, if the market were more competitive, a company might be able to build a successful business by catering to people who want faster upload speeds. Just because consumers use their connections to download more data than they upload isn't proof that they don't want to upload more. The slow speeds could well discourage folks from doing more uploading. And they may well find a use for faster upload speeds — if they had them.

I'd love to be able to back up the videos, songs and documents on my computer to a server on the Internet. But with my slow upload connection, that's not really an option because it would take days of uninterrupted uploading to back up any significant portion of my hard drive. Here's hoping broadband providers join the revolution and make faster upload speeds an option soon.

Source: http://www.mercurynews.com/business/ci_12689652?source=email

Tags: AT&T, EarthLink, Comcast, ISP’s, uploading rates, downloading rates, Internet infrastructure, Global IT and Business News, YouTube, Loopt, Twitter, Facebook, Flickr, World of warcraft, Xbox live, BitTorrent. SlingPlayer, Simplify Media, Apple's Mobile Me,

Posted via email from Global Business News

June 17, 2009

Virgin, Universal Launch Music Download Service


LONDON — Virgin Media, the cable TV operator owned by entrepreneur Richard Branson, launched a new kind of music download subscription service today with Universal, the world's largest music company.

The service, described by the companies as a world first, will allow Virgin Media's broadband customers in Britain to stream and download as many songs and albums as they like from Universal's catalog for a fee. But entertainment lawyers said the service was unlikely to solve the global music industry's problem of billions of dollars lost to music piracy, and would need to offer content from big-name entertainers to be attractive to consumers.

Universal, by far the biggest industry player, has a roster of talent that includes U2, Elton John, the Rolling Stones, Amy Winehouse, Duffy and James Morrison. Virgin said it was continuing talks with other British major and independent music labels and publishers about including their artists in the new service. The music will be available to download in an MP3 format, giving buyers the ability to listen on a range of devices, including iPods, mobile phones and PCs as well as other MP3 players.

The subscription service, due to be available later this year, builds on mobile phone unlimited download services such as Nokia's "Comes With Music," — allowing for a massive range of music to be downloaded — as the industry fights a losing battle against illegal downloading.

Revenue from digital music sales rose 25 percent last year to $3.7 billion, according to the International Federation of the Phonographic Industry. But those legitimate music sales did not come close to offsetting the billions of dollars being lost to music piracy — an estimated 95 percent of music downloads are still unauthorized.

IFPI Chairman John Kennedy said the new Virgin-Universal deal was "the kind of partnership" between a music company and an internet service provider (ISP) that he expects to shape the future of the music business internationally.

The IFPI has been harshly critical of ISPs in the past for exploiting loopholes in copyright laws to allow them to avoid clamping down on people who illegally download music using their services. "It epitomizes the way in which the music business is adapting to the digital world, embracing new business models and responding to the changing needs of consumers," Kennedy said of the new service.

"It also marks new ground in ISPs' willingness to take steps to protect copyrighted content on their networks, and that sets a very encouraging example to the whole industry," he added. Virgin and Universal said they expected the new service to "drive a material reduction in the unauthorized distribution of its repertoire across Virgin Media's network."

They said they will also attempt educate file sharers about online piracy, temporarily suspending Internet access for persistent offenders. Virgin did not release details of the anticipated monthly subscription costs Monday, but said an "entry level" offer would also be available for customers who download music regularly, but may not want an unlimited service.

"Britain has a world-class reputation for artists and music," said Lucian Grainge, Chairman and Chief Executive of Universal Music Group International. "Now British consumers will have access to a world-class digital music service. I believe this puts all of us at the forefront of a new era." But Jerry Reisman, a partner at U.S. law firm Reisman, Peirez and Reisman said that the Virgin-Universal deal will not make a big dent in the piracy market.

"The Virgin Media platform may add options for the over 30 crowd but the under 20 segment will still pirate the music for free," said Reisman.

Cliff Fluet, a partner at London law firm Lewis Silkin, said that the price of Virgin's service could not be determined until it was clear if artists other than in Universal's stable were on board. Potential customers would also want to know if the service would offer tracks free of "digital rights management," or DRM, technology that limits people's ability to copy songs or move them to multiple computers, he added.

Source: http://www.mercurynews.com/business/ci_12593874?source=email

Tags: Universal, Virgin, Richard Branson, ISP’s, DRM, Virgin Media, Lewis Silkin, Lucian Grainge, Cliff Fluet, Jerry Resiman, IFPI, Nokia, Elton John, U2, Rolling Stones, Global Economic News,

Posted via email from Global Business News